Effective Date: June 17, 2025
Last Updated: June 17, 2025

1. Introduction

A. Legal Agreement

This website is operated by Old World Timber, LLC. By accessing, browsing, or using this website (the “Site”), you agree to be legally bound by these Terms and Conditions (the “Terms”) and our Privacy Policy. If you do not agree with any part of these Terms, please do not use this Site.

These Terms constitute a legally binding agreement between you (“you” or “User”) and Old World Timber, LLC (“Old World Timber,” “Company,” “we,” “us,” or “our”). This agreement governs your use of the Site and any related services or content provided by us.

B. Company Identification

Business Name: Old World Timber, LLC
Legal Entity Type: Limited Liability Company
Registered Location: 1195 Versailles Rd Lexington, KY 40508
Email: [email protected]
Phone: (859) 955-8363

C. Effective Date

These Terms were last updated on June 17, 2025 . We reserve the right to update or modify these Terms at any time. Continued use of the Site following such changes constitutes your acceptance of the revised Terms.

D. Age Restriction

This Site is intended for individuals who are at least 18 years old. If you are under the age of 18, you may only use the Site with the involvement and consent of a parent or legal guardian. By using this Site, you represent and warrant that you meet this age requirement.

2. Definitions

Throughout these Terms, the following definitions apply:

“Company,” “we,” “us,” or “our”: Refers to Old World Timber, LLC.
“User,” “you,” or “your”: Refers to the individual accessing or using the Site.
“Site”: Refers to this website and any associated domains, subdomains, or platforms controlled by Old World Timber, LLC.

3. Use of the Website

A. Permitted Use

You may use this Site solely for your personal, non-commercial purposes, such as browsing our products, learning about our reclaimed wood materials, submitting inquiries, or placing orders. If available, you may register for a user account in connection with these permitted activities.

You agree to use this Site only in compliance with all applicable laws and regulations, including but not limited to the laws of the United States, the Commonwealth of Kentucky, and international laws where relevant.

B. Prohibited Conduct

You are strictly prohibited from engaging in any activity that may interfere with or disrupt the operation of this Site or its services. Specifically, you agree not to:

Access or use the Site in any way that could damage, disable, overburden, or impair any server, or interfere with another user’s access (Computer Fraud and Abuse Act, 18 U.S.C. § 1030);
Use bots, scrapers, crawlers, or automated systems to extract data or content from the Site without our prior written permission (also prohibited under the CFAA and potentially violates data rights under the GDPR Article 5);
Upload or distribute malware, viruses, spyware, or any malicious code that could disrupt the functionality of the Site or harm other users’ devices (FTC Act, 15 U.S.C. § 45);
Attempt to gain unauthorized access to user accounts, systems, or networks, or engage in hacking, probing, or password mining (violates the CFAA);
Reverse engineer, decompile, or disassemble any software or technology contained on the Site (Digital Millennium Copyright Act, 17 U.S.C. § 1201);
Use the Site to engage in or promote any unlawful, fraudulent, defamatory, or harassing conduct;
Post, upload, or transmit any content that infringes upon intellectual property rights or violates the rights of any third party, including copyright, trademark, or privacy rights;
Use the Site to collect personal data in violation of applicable privacy laws such as the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR).

We reserve the right to suspend or terminate access to the Site without notice for any violation of these Terms, and to report unlawful conduct to appropriate legal authorities.

4. Account Terms

In order to access certain features of the Site, you may be required to create an account. By registering, you agree to provide current, complete, and accurate information and to update such information as needed to maintain its accuracy.

A. Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account or breach of security.

Old World Timber is not liable for any loss or damage resulting from your failure to protect your account credentials, as outlined under the Federal Trade Commission Act and applicable state consumer protection laws.

B. Accuracy of Information

You agree that all information submitted through your account is accurate and complete. Submitting false, misleading, or fraudulent information may result in suspension or termination of your account and may constitute a violation of state and federal consumer protection laws.

C. Right to Suspend or Terminate

We reserve the right to suspend or permanently disable your account without notice if:

You violate these Terms or any applicable law;
We detect fraudulent, abusive, or suspicious activity;
Your account is inactive for an extended period; or
We determine, in our sole discretion, that your continued use poses legal or security risks to the Company, other users, or the Site.

Termination of your account does not limit our right to pursue legal remedies for conduct that violates applicable laws, including but not limited to unauthorized access (under the Computer Fraud and Abuse Act, 18 U.S.C. § 1030) or consumer deception (under the FTC Act).

5. Product Information

A. Accuracy of Descriptions

We strive to ensure that all product descriptions, photographs, and specifications provided on this Site are as accurate and up to date as reasonably possible. However, due to the nature of reclaimed wood, natural variations in color, grain, knots, texture, and other features are to be expected. These variations are not considered defects but part of the material’s unique character.

While we make every reasonable effort to display products accurately, we do not warrant that product descriptions, images, dimensions, or other content are error-free, complete, or current. In the event of a material error, we reserve the right to correct it and revise your order accordingly.

This disclaimer is consistent with the Federal Trade Commission’s guidance on product representation under the FTC Guides Against Deceptive Pricing (16 C.F.R. Part 233) and the general prohibition on unfair or deceptive practices under 15 U.S.C. § 45.

B. Availability & Pricing

All products and services listed on the Site are subject to availability. We reserve the right to discontinue any product at any time without prior notice. Inclusion of a product on our Site does not guarantee it is in stock or available at the time of your order.

Prices are also subject to change without notice. We reserve the right to adjust prices due to changes in market conditions, supplier pricing, or typographical errors. Such pricing changes do not affect orders that have already been accepted and confirmed, unless otherwise required by law.

We are not responsible for errors in pricing, promotions, or inventory data. We also reserve the right to limit quantities and to refuse or cancel any orders placed for products listed at an incorrect price or availability status.

6. Ordering, Payment, and Shipping

A. Ordering Process

To place an order through our website, follow the on-screen prompts to add items to your cart, review your selection, and proceed to checkout. Once your order is submitted, you will receive an automated email acknowledging receipt. This acknowledgment does not constitute formal acceptance of your order.

Your order becomes binding only upon our acceptance, which will be confirmed via a follow-up order confirmation email. We reserve the right to refuse or cancel any order for any reason, including but not limited to: product unavailability, pricing errors, or suspected fraud.

B. Payment Terms

We accept the following methods of payment: credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other options as displayed at checkout. You authorize us to charge the payment method provided at the time of your order submission.

All orders must be paid in full before they are processed and shipped. We reserve the right to cancel orders where payment is declined or not received.

C. Taxes

You are responsible for paying any applicable sales, use, VAT (Value Added Tax), or other government-imposed taxes based on the shipping destination and applicable law. U.S. sales tax is calculated based on the shipping address and current state or local tax rates, including for Kentucky where we are registered.

If you are an international buyer, you are responsible for all applicable import duties, taxes, and clearance fees levied by your local customs authority.

D. Shipping

We ship orders using reputable carriers such as FedEx, UPS, USPS, or freight delivery services as appropriate to the product size and destination. Delivery timelines provided at checkout are estimates and are not guaranteed.

Title to goods and risk of loss transfers to you upon delivery of the order to the shipping carrier, in accordance with UCC § 2-509 (Uniform Commercial Code, Risk of Loss). We are not liable for delays, damage, or loss incurred during transit.

We recommend that you inspect all shipments immediately upon arrival and contact us promptly if there are any issues.

7. Returns, Exchanges, and Refunds

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or exchange within 14 calendar days of the delivery date, subject to the conditions outlined below.

A. Eligibility

Returns must be requested within 14 days of delivery.
Items must be unused, in their original condition, and in the original packaging.
Final sale items and custom-cut or reclaimed wood products are non-refundable unless damaged in transit or materially defective.
We may charge a 15% restocking fee on eligible returned items.

B. Non-Returnable Items

Due to the unique, one-of-a-kind nature of reclaimed wood, custom orders and modified products cannot be returned or exchanged. This policy complies with U.S. Uniform Commercial Code §2-601, which allows sellers to limit return rights in custom goods contracts.

C. How to Initiate a Return

To initiate a return or exchange, please email [email protected] with your order number and reason for return. We will provide further instructions, including a return authorization and shipping address.

Customers are responsible for return shipping costs unless the item was damaged or incorrect. Refunds, minus restocking and any applicable fees, will be processed within 7–10 business days after we receive the returned item.

8. Intellectual Property

All content on this website—including but not limited to images, text, graphics, logos, video, design, audio, digital downloads, product names, and source code—is the exclusive property of Old World Timber, LLC or its content suppliers and is protected under the U.S. Copyright Act (17 U.S.C. § 101 et seq.) and other applicable intellectual property laws.

A. Ownership and Rights Reserved

You may access and view content from this Site for personal, non-commercial use only. No portion of this Site may be copied, reproduced, republished, uploaded, transmitted, distributed, or otherwise exploited without express written permission from Old World Timber, LLC.

B. Prohibited Uses

You may not:

Use any content from this Site for commercial purposes without authorization;
Modify, adapt, reverse engineer, or create derivative works based on the Site or its content;
Use our trademarks, logos, or branding in a way that causes confusion or misrepresents your affiliation with Old World Timber;
Infringe upon our copyrights or trademarks in any medium or format.

C. Trademark Notice

All trademarks, service marks, and logos displayed on this Site are registered and unregistered marks of Old World Timber, LLC or its affiliates. Unauthorized use is strictly prohibited and may violate federal trademark law under the Lanham Act (15 U.S.C. § 1051 et seq.).

9. User Content

If you submit reviews, testimonials, photos, or other content (“User Content”) to the Site, you grant Old World Timber, LLC a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media.

You represent and warrant that you have all rights necessary to grant this license and that your User Content does not infringe on any third-party intellectual property rights, is not defamatory, obscene, or otherwise unlawful.

We reserve the right, but have no obligation, to monitor, edit, or remove any User Content that we deem offensive, harmful, illegal, or in violation of these Terms, consistent with our rights under the Section 230 of the Communications Decency Act (47 U.S.C. § 230).

10. Third-Party Services & Links

Our Site may contain links to third-party websites or services for your convenience. We do not control, endorse, or guarantee the accuracy of content or practices on those sites.

Your use of any linked third-party services is at your own risk. We are not responsible for any damages or losses arising from your interaction with external websites or services.

11. Limitation of Liability

To the maximum extent permitted by law, Old World Timber, LLC, its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including but not limited to loss of profits, goodwill, data, or other intangible losses, arising from or related to your use or inability to use our products or Site.

Our total aggregate liability for any claim related to the purchase or use of our products or services shall not exceed the purchase price paid for the specific product giving rise to the claim or $100, whichever is lower.

This limitation applies regardless of the legal theory under which damages are sought, including breach of contract, tort, negligence, strict liability, or otherwise.

We are not liable for damages resulting from misuse, improper installation, or modification of products after delivery.

12. Disclaimers

All products are sold “as is” and “as available,” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement, except as expressly stated otherwise.

We do not guarantee that the Site will be uninterrupted, secure, or error-free, nor do we guarantee the accuracy, completeness, or reliability of any content or services provided.

Old World Timber, LLC is not responsible for delays or failures to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, governmental actions, or internet disruptions (force majeure).

13. Indemnification

You agree to indemnify, defend, and hold harmless Old World Timber, LLC, its affiliates, officers, employees, agents, and licensors from and against any and all claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to:

Your use or misuse of the Site or products;
Violation of these Terms;
Any violation of third-party rights, including intellectual property, privacy, or publicity rights;
Any false, inaccurate, or unlawful content you submit to the Site.

14. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or related to them shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, USA, without regard to its conflict of law principles.

You agree that any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Kentucky, and you consent to the personal jurisdiction and venue of such courts.

Optional Arbitration Clause

Alternatively, to resolve disputes more efficiently and cost-effectively, you and Old World Timber, LLC agree to submit any dispute arising out of or relating to these Terms to binding arbitration under the rules of the American Arbitration Association (AAA). Arbitration shall take place in Kentucky, and the arbitrator’s decision shall be final and binding.

This arbitration clause does not preclude either party from seeking injunctive or equitable relief in a court of competent jurisdiction when necessary.

15. Termination

Old World Timber, LLC reserves the right, at its sole discretion, to suspend or terminate your access to the Site and services at any time and without prior notice for any reason, including but not limited to violations of these Terms.

Termination of access will not affect any rights or obligations that have accrued prior to termination. All disclaimers, limitations of liability, indemnification provisions, and any other clauses intended to survive termination shall remain in full force and effect.

16. Modifications to the Terms

Old World Timber, LLC reserves the right to modify or update these Terms of Service at any time without prior notice.

Changes will be posted on this page with an updated “Effective Date.” It is your responsibility to review the Terms periodically.

Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

17. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision will be severed from the Terms and the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published by Old World Timber, LLC, constitute the entire agreement between you and the Company regarding your use of the Site and supersede all prior or contemporaneous communications and proposals, whether oral or written.

19. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: [email protected]
Phone: (859) 955-8363
Address: 1195 Versailles Rd Lexington, KY 40508